Laura Elgeti and Prof. Michael Kleinaltenkamp won the Best Paper Award at the 7th Rostock Service Conference. They were honored for their paper on unused customer solutions: "Don't be shelf-fish! What is problematic about putting business customer solutions on the shelf?".

We would like to thank the University of Rostock and Christian Brock for the excellent organization of the Service Conference, one of the first conferences in the German-speaking world that could again take place in presence.