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Beiträge in wissenschaftlichen Zeitschriften / Publications in Scientific Journals

  • Kleinaltenkamp, M., Kleinaltenkamp, M. J., Karpen, Ingo O. (2023). Resource Entanglement and Indeterminacy: Advancing the Service-Dominant Logic through the Philosophy of Karen Barad, Marketing Theory (https://journals.sagepub.com/doi/10.1177/14705931231207327)
  • Kleinaltenkamp, Michael (2023). The Resources–Processes–Outcomes Approach: A Spark That Could Not Escape a Black Hole, SMR - Journal of Service Management Research, 7 (2), 68-81
  • Becker, Larissa; Karpen, Ingo O.; Kleinaltenkamp, Michael; Jaakkola, Elina; Helkkula, Anu, Nuutinen, Maaria (2023). Actor experience: Bridging individual and collective-level theorizing, Journal of Business Research, 158, https://doi.org/10.1016/j.jbusres.2023.113658
  • Raithel, Sascha, Mafael, Alexander, Hock, Stefan, J. (2023) Product Recall Effectiveness and consumers' participation in corrective actions, Journal of the Academy of Marketing Science, 1-20
  • Kleinaltenkamp, Michael, Nenonen, Suvi, Raithel, Sascha, Storbacka, Kaj (2023) Solution business fitness: measuring and managing across business logics, Journal of Business & Industrial Marketing 36 (7), 1116-1129
  • Raithel, Sascha, Hock, Stefan J., Mafael, Alexander (2023) Product recall effectiveness and consumers’ participation in corrective actions, Journal of the Academy of Marketing Science, 1-20
  • V Jarotschkin, J Habel, A Eggert, B Schmitz, O Plötner (2023) Bringing Industrial Software to Market: Managerial Challenges and an Agenda for Future Research, Serving the Customer: The Role of Selling and Sales, 175-211
  • LK Harrmann, A Eggert, E Böhm (2023) Digital technology usage as a driver of servitization paths in manufacturing industries European Journal of Marketing 57 (3), 834-857 
  • I Danatzis, J Möller-Herm (2023) Stopping the Spread: How Blame Attributions Drive Customer-to-Customer Misbehavior Contagion and What Frontline Employees Can Do to Curb It, Journal of Service Research, 10946705221150441
2022 2021 2020
  • Haase, Michaela; Becker, Ingrid (2020):Resource Making and Proto-Institutions in Context: The Example of the German Tafel System. Journal of Contextual Economics, 140 (1), 31-63.
  • Haase, Michaela; Ehret, Michael (2020): Die wertebedingte Krise des Ökosystems: Eine Verbindung systemtheoretischer und wertphilosophischer Überlegungen. Zeitschrift für Wirtschafts- und Unternehmensethik (zfwu), Sonderband „Lehren aus Corona: Impulse aus der Wirtschafts- und Unternehmensethik“, hrsg. von Alexander Brink, Bettina Hollstein, Christian Neuhäuser und Marc C. Hübscher, S. 45-54.
  • Haase, Michaela (2020): Considering Value-related Concepts in Service-oriented Approaches to Marketing Studies in Light of Philosophical and Economic Value Theories. Journal of Service Management Research, Special Issue “Turning the Sounds of Service: Essays in Honour of Michael Kleinaltenkamp” 4 (2-3), S. 133-144.
  • Haase, Michaela (2020): Legitimacy-related Research in Organization Studies, Stakeholder Theory, and Marketing Studies. In: Rendtorff, Jacob D. (Hrsg.): Handbook of Business Legitimacy: Responsibility, Ethics and Society (Vol. 1), Cham: Springer, S. 571-604.
  • Haase, Michaela (2020): The Extension of Service Thought from the Social Realm to the Realm of Nature: An Investigation Giving Focus to Sustainability and Values. In: Stieler, Sebastian (Hrsg.): Marketing as a Social Science: Festschrift für Universitätsprofessor Dr. Dr. h.c. Helge Löbler. Norderstedt: Books on Demand, S. 97-119.
  • Valenzuela Fernandez, Leslier Maureen; Merigó, José M.; Nicolas, Carolina; Kleinaltenkamp, Michael: (2020): Leaders in Industrial Marketing Research: 25 Years of Analysis, Journal of Business & Industrial Marketing, 35 (3), 586-601.
  • Bond, E. U. III; de Jong, Ad; Eggert, A.; Houston, M. B.; Kleinaltenkamp, M.; Kohli, A. K.; Ritter, T.; Ulaga, W. (2020). The Future of B2B Customer Solutions in a Post-COVID-19 Economy: Managerial Issues and an Agenda for Academic Inquiry, Journal of Service Research, 23 (4), 401-408.
  • Elgeti, Laura; Danatzis, Ilias; Kleinaltenkamp, Michael (2020): Customer Capabilities for Solution Offerings in Business MarketsIndustrial Marketing Management, 90, 44-59.
  • Huber, Maximilian; Kleinaltenkamp, Michael (2020): A Typology of Business Usage Center Members, Industrial Marketing Management (85), 21-31.
  • Husmann, Ingo; Kleinaltenkamp, Michael; Hanmer-Lloyd, Stuart (2020): Aligning Resource Integration and Organizational Identities in Project Networks, Journal of Business & Industrial Marketing, 35 (10), 1581–1589.
  • Mooi, Erik; Mani, Sudha; Kleinaltenkamp, Michael; Lilien, Gary; Wilkinson, Ian (2020): Connect, Engage, Transform: How B2B researchers can engage in impactful industry collaboration, Journal of Business & Industrial Marketing, 35 (8), 1305–1310.
  • Prohl, Katharina; Kleinaltenkamp, Michael (2020): Managing Value in Use in Business Markets, Industrial Marketing Management, 91, 563-580.
  • A Payne, P Frow, L Steinhoff, A Eggert (2020)Toward a comprehensive framework of value proposition development: From strategy to implementation, Industrial Marketing Management 87, 244-255
  • J Habel, V Jarotschkin, B Schmitz, A Eggert, O Plötner (2020) Industrial buying during the coronavirus pandemic: A cross-cultural study, Industrial Marketing Management 88, 195-205
  • A Egger, L Püschel, M Röglinger (2020) Ausgangslage von und ökonomische Erwartungen an das Internet of Things, Beck
  • EU Bond III, A de Jong, A Eggert, MB Houston, M Kleinaltenkamp, (2020) The future of B2B customer solutions in a post-COVID-19 economy: Managerial issues and an agenda for academic inquiry, Journal of Service Research 23 (4), 401-408
  • A Eggert, P Frow, A Payne, L Steinhoff (2020) Understanding and managing customer value propositions: Introduction to the special issue, Industrial Marketing Management 87, 242-243
  • I Danatzis, J Möller, C Mathies (2020) We're So Bad It's Funny-Effects of Using Humour in the Marketing Communication of Low-Quality Service Providers, SMR-Journal of Service Management Research 4 (2-3), 84-99
  • J Möller, S Gottschalk, A Mafael (2020) Examining Online Review Posting Preferences, ACR North American Advances

  • Haase, Michaela (2019): Möglichkeiten und Wirklichkeiten der Marketingwissenschaft. Eine Annäherung. In: Hochmann, Lars, Graupe, Silja, Korbun, Thomas, Panther, Stefan und Uwe Schnei-dewind (Hrsg.): Möglichkeitswissenschaften: Ökonomie mit Möglichkeitssinn. Marburg: Metropolis, S. 333-358.
  • Blachetta, Marie; Kleinaltenkamp, Michael (2019): Dispersion of Marketing Activities in Business-to-Business Firms, Journal of Business & Industrial Marketing, 34 (6), 1160-1170.
  • Hock, Stefan H.; Raithel, Sascha (2019),Managing Negative Celebrity Endorser Publicity: How Announcements of Firm (Non)Responses Affect Stock Returns., Management Science (forthcoming).
  • Chandler, J. D., Danatzis, I., Wernicke, C., Akaka M. A., & Reynolds D. (2019), How Does Innovation Emerge in a Service Ecosystem?, Journal of Service Research, 22 (1), 75-89.
  • Conduit, Jodie; Karpen, Ingo O.; Plewa, Carolin; Kleinaltenkamp, Michael (2019): Business actor engagement: Foundations, developments and opportunities, Industrial Marketing Management, 80, 1-3.
  • Eggert, Andreas; Kleinaltenkamp, Michael; Kashyap, Vishal (2019), Mapping value in business markets: An integrative Framework., Industrial Marketing Management, 79, 13-20.

  • Fließ, Sabine; Kleinaltenkamp, Michael: Commentary Essay on “Blueprinting the Service Company – Managing Service Processes Efficiently”, Journal of Global Scholars of Marketing Science, 29 (3), 281-292.

  • Fonferek, Katharina-Maria; Kleinaltenkamp, Michael, Möller, Jana (2019): Customer Engagement in the Process of Service Provision, SMR - Journal of Service Management Research, 3 (1), 12-23.

  • Kleinaltenkamp, Michael, Karpen, Ingo O., Plewa, Carolin; Jaakkola, Elina; Conduit, Jodie (2019): Collective Engagement in Organizational Settings, Industrial Marketing Management, 80, 11-23.
  • Mafael, A. (2019): How Regulatory Orientation and Feelings of Gratitude Shape Online Review HelpfulnessJournal of Consumer Psychology, 29 (4), 601-622.

  • Taylor, C.R., Mafael, A., Raithel, S., Anthony, C., & Stewart, D.W. (2019): Portrayals of Minorities and Women in Super Bowl AdvertisingJournal of Consumer Affairs, forthcoming.

  • Haase, Michaela (2018): Kommentar zum Beitrag von Herrn Küpper „Unternehmensethik – ein umstrittener Gegenstand betriebswirtschaftlicher Forschung und Lehre“. In: Matiaske, Wenzel/Weber Wolfgang (Hrsg.): Ideengeschichte der BWL, Springer Gabler, S. 71-82.
  • Geiger, Ingmar; Laubert, Christoph: Disentangling complexity: how negotiators identify and handle issue-based complexity in business-to-business negotiation, Journal of Business Economics (Online first: https://link.springer.com/article/10.1007/s11573-018-0896-6)
  • Haase, M., Becker, I. und Pick, D.. (2018): Alternative Economies as Marketing Systems? The Role of Value Creation and the Criticism of Economic Growth, Journal of Macromarketing 38 (1), 57-72.
  • Huber, Maximilian; Kleinaltenkamp, Michael (2018): Changes of Organizational Usage Processes: Attitudes, Behaviours and Consequences, in: Marketing – ZFP Journal of Research and Management, 40 (3), 17-30
  • Kleinaltenkamp, Michael; Corsaro, Daniela; Sebastiani, Roberta (2018): The Role of Proto-Institutions within the Change of Service Ecosystems, Journal of Service Theory and Practice, Vol. 28 (5), 609-635 (https://www.emeraldinsight.com/doi/full/10.1108/JSTP-12-2017-0241)

  • Kleinaltenkamp, Michael: Peter LaPlaca – The best marketer of industrial and B2B marketing research, Industrial Marketing Mangement, 68, 125-126, https://www.sciencedirect.com/science/article/pii/S0019850118300257

  • Kleinaltenkamp, Michael; Storck, Franziska; Gumprecht, Patrick;  Li, Jingshu: The Impact of Psychological Ownership on Value in Use and Relational Outcomes, SMR - Journal of Service Management Research, 2 (2), 50-66
  • Sajtos, Laszlo; Kleinaltenkamp, Michael; Harrison, Julie (2018): Boundary Objects for Institutional Work across Service Ecosystems, Journal of Service Management, Vol. 29 (4), pp. 615-640
  • Haase, Michaela (2017): Ökonomisch-kulturalistische Voraussetzungen der Unterscheidung zwischen kommerzieller und nicht-kommerzieller Sharing Economy (gemeinsam mit Doreén Pick). In: Forschungsgruppe Unternehmen und gesellschaftliche Organisation (FUGO) (Hrsg.): Unternehmen der Gesellschaft. Interdisziplinäre Beiträge zu einer kritischen Theorie des Unternehmens. Marburg: Metropolis Verlag, S. 71-98.
  • Geiger, Ingmar; Kluckert, Manuel; Kleinaltenkamp, Michael: Customer acceptance of tradable service contracts, in: Journal of Business Economics, Vol. 87 (2017), No. 2, pp. 155-183
  • Gottschalk, S., & Mafael, A. (2017): Cutting Through the Online Review Jungle - Investigating Selective eWOM ProcessingJournal of Interactive Marketing, 37, 89-104.
  • Haase, M; Becker, Ingrid; Pick,Doreén: Alternative Economies as Marketing Systems? The Role of Value Creation and the Criticism of Economic Growth. Journal of Macromarketing, First Published Online: http://journals.sagepub.com/doi/10.1177/0276146717728776.
  • Haase, Michaela: Stream "Echoes of an Era - A Century of Organisational Studies": John Maurice Clark's Approach to Economic Responsibility - A Reconstruction Based on the Classical Model of Responsibility. management revue - Socio-Economic Studies 28 (4), S. 461-486.
  • Haase, M.:Die Ordonomik in semantisch-pragmatischer Sicht. Kommentar zum Hauptbeitrag von Ingo Pies „Ordonomik als Methode zur Generierung von Überbietungsargumenten – Eine Illustration anhand der Flüchtlings(politik)debatte.“ Zeitschrift für Wirtschafts- und Unternehmensethik (zfwu) 18 (2), S. 240-246.
  • Haase, M.; Raufflet,Emmanuel: Ideologies in Markets, Organizations, and Business Ethics: Drafting a Map: Introduction to the Special Issue. Journal of Business Ethics 142 (4), S. 629-639.
  • Kleinaltenkamp, Michael ; Minculescu, Ioana; Raithel, Sascha (2017): Customization of B2B Services: Measurement and Impact on Firm Performance, SMR - Journal of Service Management Research, 1(1), 39-56
  • Kleinaltenkamp, Michael; Plewa, Carolin, Gudergan, Siggi, Karpen, Ingo; Chen, Tom: Usage Center – Value cocreation in multi-actor usage processes, Journal of Service Theory and Practice, Vol. 27 (2017), No. 4, 721-737, http://www.emeraldinsight.com/doi/abs/10.1108/JSTP-04-2016-0074
2016 2015